Chapter 2 - Professionalism : Team, Meeting, and Etiquette
This chapter is about Professionalism, I learn many things in this chapter, I learn the importance of working in a team, attend the meetings, and how to develop etiquette skills that can be practice. I realize that we need become a professional person in every aspects especially in business world. Unconsciously, if we do all the task professionally it can gives a good perspective from others.
"I believe that no one can teach you how to act, but schools do give you an environment to make mistakes, to learn techniques and to learn professionalism." - Enrico Colantoni
The best leader is a leader that can control his or her team effectively. Next, the effective teamwork is important to help the leader to get better decisions, faster response, and to reduce risks. However, there is a problem in creating the best teamwork, it is miscommunication that creates confused foals, bad leadership, antiteam culture, and poor feedback.
To create the best teamwork, it needs agreement on purpose, ability to collaborate rather than compete, and shared leadership. Futhermore, the best thing to make everything complete is having a meeting to reduce the risk of miscommunication. To make face to face meeting more productive, it needs to decide whether a meeting is necessary, select the participants, distribute the advance information, use digital calendars to schedule meetings, participate actively, handle the conflicts in the meeting, and follow up the result.
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